Advanced Levels of Service

Why is this course for you?

Many public sector organisations have spent the last few years coming to grips with the levels of service their stakeholders’ desire and how to define these in a meaningful way. The next step in the levels of service process is to integrate levels of service into organisational decision making. This part is somewhat trickier and requires a whole of organisation approach. This seminar will take attendees through a series of presentations, open forums, case studies and workshops with the outcome of being able to use levels of service as a decision making criteria at the project, activity and whole of organisation level.


On completion of the workshop attendees will:


·         Have an overview of performance management frameworks

·         Have a good understanding of how levels of service integrate into organisational decision making   

·         Be aware of the key issues to consider when developing and consulting on levels of service options


This practical one day workshop will ensure attendees can apply the principles of performance management and the NAMS Developing levels of service and performance measures guidelines to move their organisation towards advanced asset management.


Who should attend?

·         Asset Managers from all disciplines and their staff

·         Corporate planners  

·         Asset management Consultants



Date.             April 14th

Location.      Christchurch

Copthorne Hotel Commodore, 449 Memorial Avenue Burnside, Canterbury 8053,  Accommodation  +64 3 358 8129


Date.             July 21st

Location.      Wellington

Holiday Inn, 75 Featherston Street, Wellington

Accommodation +64 4 4998686, Parking available nearby at Westpac Trust Stadium - $8 per day-entrance Waterloo Quay


Add this course to our Optimised Decision Making & Risk Management seminar at the same venue, to gain a good understanding of asset planning over two days, and save on course fees and travel costs!





Advanced Levels of Service Seminar Brochure


 Full 2010 Seminar Brochure



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Registration Fees 

Standard Registration Fee
$540 per person per day   |   Two day event $970

NAMS Members - Save 10%!
Single day event $486 | Two day event $873

To get the special member rate you must be a NAMS Member at the time you register for the event

See our Member Benefits page for more details
See our
Membership Options

Multiple Attendee Discount
Two attendees $520 each per single day | $930 each per two day event

Three or more attendees $500 each per day   |  $900 each per day for 
                                                                                  two day event

For discounted rates all attendees must belong to same organisation and attend the same seminar on the same day

Multiple Attendee Discounts can only be made through our Manual Payment Option  - See our Multiple Attendee Registration Form

Only one account per seminar per organisation will be issued

All prices are inclusive of GST




AECOM GHD Opus SPM Assets Waugh Infrastructure BECA
To achieve our vision "Enhancing the well being of New Zealand communities through leadership of Asset Management" NAMS is supported through a partnership programme. NAMS would like to acknowledge all of its partners for their support.