Advanced Levels of Service
Why is this course for you?
Many public sector organisations have spent the last few years coming to grips with the levels of service their stakeholders’ desire and how to define these in a meaningful way. The next step in the levels of service process is to integrate levels of service into organisational decision making. This part is somewhat trickier and requires a whole of organisation approach. This seminar will take attendees through a series of presentations, open forums, case studies and workshops with the outcome of being able to use levels of service as a decision making criteria at the project, activity and whole of organisation level.
On completion of the workshop attendees will:
· Have an overview of performance management frameworks
· Have a good understanding of how levels of service integrate into organisational decision making
· Be aware of the key issues to consider when developing and consulting on levels of service options
This practical one day workshop will ensure attendees can apply the principles of performance management and the NAMS Developing levels of service and performance measures guidelines to move their organisation towards advanced asset management.
Who should attend?
· Asset Managers from all disciplines and their staff
· Corporate planners
· Asset management Consultants
Date. April 14th
Copthorne Hotel Commodore, 449 Memorial Avenue Burnside, Canterbury 8053, Accommodation +64 3 358 8129
Date. July 21st
Holiday Inn, 75 Featherston Street, Wellington
Accommodation +64 4 4998686, Parking available nearby at Westpac Trust Stadium - $8 per day-entrance Waterloo Quay
Add this course to our Optimised Decision Making & Risk Management seminar at the same venue, to gain a good understanding of asset planning over two days, and save on course fees and travel costs!
Want to Book Now?
Register through our
(Credit Card and Purchase Orders)
Standard Registration Fee
NAMS Members - Save 10%!
To get the special member rate you must be a NAMS Member at the time you register for the event
For discounted rates all attendees must belong to same organisation and attend the same seminar on the same day
Multiple Attendee Discounts can only be made through our Manual Payment Option - See our Multiple Attendee Registration Form
Only one account per seminar per organisation will be issued
All prices are inclusive of GST
To achieve our vision "Enhancing the well being of New Zealand communities through leadership of Asset Management" NAMS is supported through a partnership programme. NAMS would like to acknowledge all of its partners for their support.